Logistics
Customer Service & Logistics Expertise
Our dedicated customer service team is available for day-to-day questions, consistent service, and providing innovative solutions to your needs. Additionally, our expertise in export, tax, compliance and logistics is at your disposal, whether your wine is traveling business to business or direct to consumer.
Your Off-Site Order Desk
When we handle your wine fulfillment, we understand that your service becomes an extension of your high-quality brand. This seamless hand-off requires the customer service, experience, and flexibility to that Alexander Valley Cellars has been delivering to our customers for more than a quarter century. We take the responsibility of being your off-site order desk very seriously and do everything we can to make sure that your orders are handled quickly and reliably by people who know you and your account.
Reliable Deliveries on Your Schedule
Using your online system, you can place an order any time of day, and our staff is always ready to help with custom ordering. We schedule pickups within 24 hours of your order, and we don’t keep busy people waiting. We interface with the best-known and most reputable freight and delivery companies, and we can schedule deliveries to restaurants, wine shops, wine writers & events.
Complete Range of Wine Supply Chain Options
Transportation of Finished Goods from winery to warehouse
Distributor Order shipping and compliance
Inventory Management
Production Material Management
Forward staging
Online reporting
Distributor Sample Orders
Pick & Pack daily order processing
Wine Club Order Fulfillment